Policies
Booking a room: Rooms can be booked directly using this website. If you have any questions prior to booking, please call the B&B prior to 9 PM at 804-491- 6661 or email us at northcreekridgebb@gmail.com. All reservations require a valid major credit card number to hold the room.
Room Occupancy: Room fees are based on double occupancy. No more than two adult guests per room (age 18 and over), no exceptions. Teenagers (ages 12-17) may sleep in the same room on a provided rollaway bed (twin size, fees apply). Roll-away beds cannot be used in Asian or Southwest rooms.
Room Occupancy: Room fees are based on double occupancy. No more than two adult guests per room (age 18 and over), no exceptions. Teenagers (ages 12-17) may sleep in the same room on a provided rollaway bed (twin size, fees apply). Roll-away beds cannot be used in Asian or Southwest rooms.
Cancellations: We require three days' advance notice for single room reservation cancellation. Canceling reservations consisting of two or more rooms or for any room during holiday periods, you must provide notice one week in advance. Reservations canceled after these deadlines which are not re-booked will be charged to your credit card on file. No-shows will be charged the reserved room rate on the credit card on file.
Check-in: Check-In is between the hours of 4 PM and 7 PM, or as pre-arranged. Early arrivals are not always possible and must be arranged in advance. Please let us know your anticipated arrival time so we can be there to check you in. If arriving later than 7 PM, please call us (804-491-6661) so we are aware and don't worry!
Check-out: Check-out time is by 11 AM on the date of departure. Please leave the room key in your room. A previously arranged later check-out time may be possible if the room is not already reserved for an arriving guest. We can store your luggage after checkout if you would like to tour the surrounding area. Please make arrangements ahead of time with us.
Children: Teens aged 12 and up are welcome.
No open flame candles are permitted in guest rooms
No pets allowed.
Accessibility: Guest rooms are on the upper floor of our home; therefore, are not handicap accessible
Smoking: Smoking is not permitted anywhere inside the North Creek Ridge B&B facility. Smoking is permitted on the patio behind the facility. Violation of this policy will result in an extra $250.00 cleaning fee and being asked to leave without a refund.
Payment: Payment is due upon departure. All room fees are subject to a 5.3% Virginia Sales Tax and a 2% Appomattox County Lodging Tax per night, per room. Cash, traveler’s checks, Visa, MasterCard, Discover, and American Express are accepted.
Damages: Guests are responsible and will be charged for excessive cleaning, damages, or breakage. Expenses will be based upon actual documented costs incurred.
Parking: Ample parking is available.
Breakfast: Breakfast is nominally served from 8:30-9:30 AM. If an earlier or later time is desired, please discuss with the innkeeper in advance. Please notify us of any special dietary needs or restrictions prior to your arrival and we will do our best to accommodate
